Strategic to tactical experience and expertise available to assist your organisation
Build technical and security intelligence throughout the organisation
Accelerate your security initiatives to take you beyond the basics
Reduce risk by implementing controls sooner and responding to threats quicker
Incident Recovery & Investigation Retainer
Guaranteed fast response and availability of our Incident Recovery and Investigation team to contain, mitigate and help you recover from a security breach.
Business Value
- Minimise the duration and impact of a cybersecurity breach
- Guarantee availability of incident recovery and investigation consultants
- Pre-negotiated terms and conditions that reduce response times
- Flexible engagements to allow maximum return on investment
- Customise programs to your specific environment
Service Detail
Our Incident Recovery & Investigation Retainer allows organisations to establish terms and conditions for incident response services before a cyber security incident is suspected.
With an agreement in place, you have a trusted partner on standby. In times of emergency, it’s all about speed and accuracy in execution. Security incidents happen, but the impact on business can be dramatically reduced with a rapid and precise response.
The benefits of this approach are three-fold:
- Minimise duration and impact of security breach
- Guaranteed availability of consultants during crisis
- Eliminate costly delays with pre-arranged contracts
We offer two Incident Recovery and Investigation Retainer packages to support different needs and budgets. Contact us today for more information.
Deliverables
Our Incident Recovery and Investigation Retainer Services
Our Incident Response – Tier 1 service establishes terms and conditions between your organisation and Logic Bounce.
The terms include a defined hourly rate for services and technology fees bundled with a best effort SLA and access to our 24×7 hotline and email notification service. Charges are only incurred upon declaration of an incident.
Our Incident Response – Tier 2 service establishes terms and conditions between your organisation and Logic Bounce.
The terms include a prepaid block of support hours at a discounted rate for related services bundled with a service level agreement and access to our 24×7 hotline and email notification service. Additional support hours are booked at the agreed discounted rate.